London / Retail stores & brands
Custom Hand-Painted Art for London Retail Stores and Brands
A campaign image can become a painted window feature, a permanent shop piece or part of your own art range.
We help London visual merchandising teams, shop owners and decor buyers commission canvases from approved references. Tell us whether the painting stays in your shop or goes home with a customer.
PaletteMomento is a hand-painting studio in Dafen Art Village, Shenzhen, China. One painter completes each canvas directly on premium linen, without a printed base. A campaign piece and a resale selection receive quotes for their own specifications and London delivery address. You approve daylight photos of every finished canvas before shipping.
Our fastest way to discuss your schedule and price. The written quote follows by email for your records.
WhatsApp: usually an immediate reply.
Email: usually within 12 hours. Monday–Sunday.
support@palettemomento.comOr share your brief through our quote form.
01 / Check the shop entrance
A London shop address changes the delivery brief
A Carnaby shop and a Westfield unit need different arrival arrangements. An opening date alone does not tell us when the store can receive its paintings.
| Retail setting | What changes your order |
|---|---|
Carnaby and nearby pedestrian streets | The estate guide lists vehicle access from 6am to 11am on Carnaby Street, Kingly Street, Foubert's Place and Newburgh Street. Your store team should confirm the receiving window before transport is booked. |
Westfield London or Stratford City | The contractor portal requires company registration and authorization for works and deliveries. Share the center's requirements with your enquiry so delivery can be discussed against them. |
Your installer handles the hanging arrangements with the store. We need the approved receiving conditions when discussing shipment, including any appointment requirement.
Your store can approve the image before the receiving appointment is settled. Tell us which decision remains open when asking about shipment.
02 / Choose the relevant season
A display launch and a buying trip have different dates
London's design calendar can mark either a presentation deadline or the moment you choose a new range. Say which one applies to your order.
- Decorex, October 11 to 14, 2026: an interior design event at Olympia. If you have a related showroom appointment, give us your own required date and the current state of the brief.
- Top Drawer, January 10 to 12, 2027: a retail buying event at Olympia. It is a buying event, rather than a required launch date for your shop.
The October event is close. These dates describe the calendar, not a promise that a new painting can reach London for either event. We confirm timing for your actual order.
03 / Decide what remains open after sourcing
Use the January buying trip to narrow the painted range
If Top Drawer is part of your London buying plans, decide what you need to learn there. You may still be choosing subjects, or comparing the rest of the products that will share the display.
For example, a decor shop could shortlist two painted directions before its visit and select one after reviewing the rest of its spring range. Mark those references as alternatives when enquiring, rather than ordering both by accident.
A product bought at the event does not automatically give you rights to reproduce its artwork. Bring your own or otherwise authorized references for a commission.
The furniture and decor buying guide covers the wider assortment decisions.
04 / Match the quote to the shop
Include the center's approval requirements in your London enquiry
If a center must approve deliveries, mention that at the start. For a street shop, tell us which entrance receives goods. A shop opening and a new resale range may need different dates.
You can begin with an early campaign idea or a completed brief. We help clarify the painting choices before the written quote.
- Your reference images and the details you want painted.
- Image width, image height and quantity for each design.
- Preferred presentation: rolled, stretched or framed.
- Full delivery address, receiving conditions and desired date.
- Whether this order is for the shop, resale or both.
Studio order & delivery terms
- Made by hand
- Painted directly on premium linen, with no printed base. Acrylic is standard; oil is available on request. One painter takes each canvas from the first marks to the last.
- One piece or a collection
- Orders start at one painting, with quantity tiers from 6 and 21 pieces. Mixed designs count together. A sample is a separate single-piece order, priced on its own and not credited against a later order.
- Rolled, stretched or framed
- You choose the image width and height. Suitable rolled work includes an extra 5 cm of blank canvas on every side for stretching or framing. Please mention a larger allowance before production. Heavy texture should travel stretched or framed.
- A complete delivery quote
- Your quote sets out the artwork, presentation and delivery charges. We work with more than 200 logistics partners to compare express and sea options. Most destinations are served on DDP terms, with exceptions where local customs rules require another arrangement. The quote states the delivery terms for the UK.
- Time for each stage
- Painting, your review, transport and any local framing are separate stages. Rush production can be requested, and we confirm a feasible date for the actual order.
- Payment
- Usually a 50% deposit, with the balance after final approval and before shipping.
05 / Details before commissioning
Campaign and stock questions for a London shop
Can a London window painting include our campaign lettering?
For a London campaign, send the final wording and a clear reference showing the letter shapes. We confirm whether we can paint that detail at your chosen size before accepting the brief.
Are Westfield's published office hours also delivery hours?
The Westfield portal lists support team hours, which do not establish your delivery appointment. Your store should obtain its own slot through the center's process.
Can one receiving appointment cover both London Westfield centers?
Westfield London and Stratford City have separate service-yard contacts. Confirm receiving arrangements for each destination rather than assuming one center's appointment covers the other.
Our Carnaby stockroom opens after 11am. What should the enquiry say?
For a Carnaby address, flag the mismatch between staff availability and the published morning vehicle access. Discuss an approved receiving arrangement with the store before we settle shipment details.
Does a Top Drawer buying date mean the paintings should go to Olympia?
No, a London retailer visiting Top Drawer may need its paintings at the shop or another receiving address. Use the actual delivery destination, rather than the buying event's address.
Can an unreleased London collection stay private?
Your London brand's designs stay private by default. Mention any additional confidentiality requirements when you send the brief so they can be discussed before work begins.
From your campaign to a painted canvas
Talk through the painting your London shop needs next
Show us the image you have in mind and where it will be used. Include its size, quantity and shop address when you are ready for pricing.
Our fastest way to discuss your schedule and price. The written quote follows by email for your records.
WhatsApp: usually an immediate reply.
Email: usually within 12 hours. Monday–Sunday.
support@palettemomento.comOr share your brief through our quote form.