Preserve the customer’s chosen span
We can discuss a custom canvas at the intended width. Ask the local shop which part of the job requires an appointment, rather than reducing the painting to the online limit by default.
Hamburg / Framing shop commissions
Hand-Painted Canvas for Hamburg Framers, Sized to the Artwork
Keep the customer’s image at its chosen size, even when local finishing uses a different price band.
Hamburg framing shops can source a custom painted canvas without reshaping the image around a stretching calculator. We quote the confirmed painting size and presentation for your customer’s job.
Our Dafen Art Village studio in Shenzhen, China, hand-paints your chosen dimensions even when the local finishing charge rounds up.
Discuss your painting on WhatsApp
Our fastest way to discuss your schedule and price. The written quote follows by email for your records.
WhatsApp: usually an immediate reply.
Email: usually within 12 hours. Monday–Sunday.
support@palettemomento.comOr send your brief through our quote form.
01 / Keep the chosen composition
Your painting size need not follow the stretching price band
A Hamburg-area stretching service rounds its price calculation up to the next 10 cm. Its example charges a 34 × 49 cm canvas at the 40 × 50 cm band.
The same service makes the actual stretcher in 5 mm steps after receiving the canvas. The price band and the finished object therefore serve different purposes.
If your customer has chosen a narrow portrait, you do not need to widen its painted composition simply to match that billing band. Keep the actual image dimensions in our painting brief.
02 / Match the local service
A large commission may need a workshop conversation
That service accepts online stretching orders up to 120 × 120 cm. Larger work, up to 300 cm in length, is handled on site for local customers.
For a larger Hamburg customer commission, confirm the workshop’s acceptance before choosing loose-canvas delivery. A published large-work option does not mean every size can use the ordinary online order.
03 / Check the destination
The Hamburg shopfront and workshop may be different stops
The reviewed supplier has Hamburg branches but lists its canvas-shipping workshop in Schenefeld. It also describes delivery within Hamburg using its own vehicle.
A customer who orders through a city branch may still need the canvas sent to the workshop. Use the address that the supplier confirms for this specific job.
Tell us whether your purchase goes to your shop or straight to that agreed destination. This prevents a shopfront address being carried into the painting order by habit.
04 / Compare the order lines
Keep the painted dimensions beside the local finishing charge
We price the canvas your customer will see. If the local stretching invoice uses a larger band, show that as the framer’s calculation, not as extra painted area.
The reviewed stretching page gives an approximate 16 to 21 day delivery window. Ask the workshop to confirm timing for your size and collection arrangement.
Your painting approval remains separate: you see daylight photos of every finished canvas before shipping. The painting guide explains the studio process.
- Customer image, actual image dimensions and quantity.
- Local stretching acceptance for the proposed size.
- Required presentation and any written finishing specification.
- Confirmed destination and customer handover date.
Studio order & delivery terms
- Made by hand
- Painted directly on premium linen, with no printed base. Acrylic is standard; oil is available on request. One painter takes each canvas from the first marks to the last.
- One piece or a collection
- Orders start at one painting, with quantity tiers from 6 and 21 pieces. Mixed designs count together. A sample is a separate single-piece order, priced on its own and not credited against a later order.
- Rolled, stretched or framed
- You choose the image width and height. Suitable rolled work includes an extra 5 cm of blank canvas on every side for stretching or framing. Please mention a larger allowance before production. Heavy texture should travel stretched or framed.
- A complete delivery quote
- Your quote sets out the artwork, presentation and delivery charges. We work with more than 200 logistics partners to compare express and sea options. Most destinations are served on DDP terms, with exceptions where local customs rules require another arrangement. The quote states the delivery terms for Germany.
- Time for each stage
- Painting, your review, transport and any local framing are separate stages. Rush production can be requested, and we confirm a feasible date for the actual order.
- Payment
- Usually a 50% deposit, with the balance after final approval and before shipping.
05 / Customer details
Questions at the Hamburg framing counter
Two customer images fall in the same finishing price band. Will their painting prices be the same?
Not necessarily. Send both references with their actual sizes: a simple abstract and a detailed portrait can involve different painting work even when the local stretching charge is identical. Ask for the canvas prices separately before combining each with the finishing cost.
The customer reduces the size after receiving our estimate. Can we keep the same crop?
Compare the old and new aspect ratios first. Reducing both dimensions proportionally preserves the shape; changing only the width may change what fits. Mark the features that must stay, and request an updated painting quote before confirming the revised order.
Our Hamburg shop is ordering several narrow portraits. How should we identify them?
Give each reference a simple job code and keep its actual dimensions beside that code, even where several jobs share one finishing band. Use those same codes when reviewing the finished-painting photos so one customer’s approval is not assigned to another canvas.
One canvas in a mixed order needs more changes during review. Should we keep one collection date?
Tell us whether your shop wants the order considered together or needs to discuss a separate shipment for the approved pieces. Timing and delivery charges need confirmation for that choice. Do not promise separate dispatch solely because some paintings have been approved.
The customer wants the same subject for two different wall spaces. Should we order a repeat?
Send both intended image sizes and say whether the subject should stay the same apparent size or fill each canvas. A wider version may need additional background rather than enlarged features. Treat the two compositions as separate instructions even if their local finishing costs match.
Your next painted commission
Quote the canvas your customer chose
Share the actual painting dimensions and your local finishing arrangement. We can assess the commission while you keep the customer’s intended composition clear.
Discuss your painting on WhatsApp
Our fastest way to discuss your schedule and price. The written quote follows by email for your records.
WhatsApp: usually an immediate reply.
Email: usually within 12 hours. Monday–Sunday.
support@palettemomento.comOr send your brief through our quote form.